Process associate -Work from Home 2024 Vacancies december
Please email Your Cv —>Imesha.sandali@hcltech.com
➤To validate candidate’s records uploaded under “check-in” process ➤ To give directions to the candidates at the time of greeting adjust their workspace or asking candidates to take the photographs again ➤To supervise candidates during the testing session using video streaming and a remote administration console. ➤To monitor for any suspicious or noteworthy activity, and communicate with candidates if needed. ➤To make sure that the candidates are following all testing policies and are not risking exam security. ➤ Responsible for assisting candidates with technical issues and reporting candidate incidents to the Program Coordinator team via Case ➤To revoke or terminate the exam in case candidates are not following all test security policies as stipulated by client. ➤Implementing feedback given during monitoring sessions by PICS Team Leads ➤ Appropriate documentation on client CRM ➤Ensuring data security – proprietary data of customers ➤Meeting SLAs & maintaining Quality Standards First 6 weeks