CLIENT COVERAGE ASSOCIATE-DIALOG AXIATA 2024

CLIENT COVERAGE ASSISTANT-DIALOG AXIATA 2024

ORGANIZATIONDIALOG AXIATA 2024
POSTCLIENT COVERAGE ASSOCIATE
CLOSING DATE30.09.2024

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Responsible to provide Key Account Service and Credit Control for high revenue customer base of Dialog Enterprise. Perform aftersales support by managing complaints and inquiries, driving special projects for Enterprise clients, and ensuring uninterrupted services. Promote and transition customers to applications like Bizcare, meeting usage and data accuracy targets. Increase payment processing efficiency by contacting customers about outstanding payments and ensuring timely collection and deposit.